Reception

The reception of the hotel is open from 7am to 00h. During this time our staff will be happy to tell you about the city, tourist activities, festivals, dining and entertainment suggestions, public transportation schedules, and so on. Do not hesitate to come to the front desk to request any information; our staff will do their best to help to make your experience in our city as positive as possible.

You can also ask at reception for hair dryer, iron for clothes, extra towels, blankets, bottles of water, beach towels, umbrellas and power adapters.

Check in

Is from 14h to 00h. The stay must be paid at the entrance.

All occupants of the room should be credited with an official ID.

For checking-in after midnight, please get in touch with the reception staff, they will facilitate you the access codes to the hotel as well as all you need to know to access to your room.

To access to the room before 14h will depend on the availability of the Hotel. If your room is not yet available you may leave your luggage at reception until it is.

Check out

The room must be left before 12am. Guests wishing to spend the day in Vilanova the day of departure may leave their luggage at reception and still enjoy the hotel facilities. A shower in the guest bathroom is especially useful on summer days!

Late Check Out

We offer the possibility of delaying the exit from the room until 19pm depending on the Hotel availability and subject to a surcharge.